Safety

Some treatments may not be suitable for guests with health conditions, such as allergies, heart conditions, recent injuries or guests who are currently pregnant.

Please be sure to inform us of any contraindicative conditions prior to your service.

For your safety, we reserve the right to refuse treatment when necessary. Spa services are not available for guests under 16, the legal age of consent.

Attire

We encourage you to arrive wearing the robe provided in your room. If you are joining us as a day guest, we will provide a robe and sandals for you. Wearing jewelry to the Spa is not recommended.

Arrival

Arrive a minimum of 15 minutes prior to your scheduled appointment. Arriving late will limit the length of your service. In being respectful to our next guest, your spa treatment will end on time.

Gratuities

Gratuities are not included with spa service prices. They may be added at the time of payment, or can be charged to your room.

Cancellation Policy

Drift Spa requires a valid credit card to secure all reservations. A minimum of 24 hours notice is necessary for all appointment alterations & cancellations.

Failure to notify us will result in a 50% service charge. Room reservations and spa bookings are not linked. Please contact the spa reception for appointment changes or cancellations.

If you are experiencing any symptoms of illness, you are required to cancel your appointment. If you arrive and are displaying symptoms, your service will be denied.